There are several commercial tools that you can use to produce web help from DITA source files, but they either require a one-time purchase or a subscription. That may rule out their use in some situations, such as contractors on a limited budget or companies that don't want to use a cloud-based or subscription service. (I ran into that myself at the TMX Group).
Convera is a free, open-source tool that can produce web help and other formats (HTML, PDF, EPUB) from DITA source files. It uses the free DITA Converter from XML Mind in place of the DITA Open Toolkit.
I had a look at the manual in both PDF and web help formats and it looks quite good.
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