App designers could learn a lot from Moovit, a leading transit app whose designers have focused on
improving accessibility features. By doing so, they've made it more usable for all users.
For users with hand motor disabilities, Moovit redesigned menus and buttons for easier use with one hand, especially on larger phones. For people who are colorblind and use color-coded transit systems, such as “the green line,” Moovit includes the name of the line, instead of just a colored dot or symbol, a space-saving practice in many maps.
The company also ensures no broken or overlapped text when a user needs to magnify the font. It partnered with Be My Eyes, an app that connects sighted volunteers with people who are blind or low-vision. It’s studying how to use a phone’s vibration and flashlight to serve users with hearing loss. And it continually works with people with a disability to improve or customize the app.
I wish more companies would do this. I use a large system font on my phone and many apps have problems with that. And some (like the RB Digital app for reading magazines), have issues with dark themes (button labels are illegible).
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