In this article, Kate Clayton argues that designers should be elegant simplifiers. She makes a good case, using her experience in the health care industry for examples.
Transparent design doesn’t mean a solution can’t be complex. At Penn, physician-researcher Shreya Kangovi’s community health worker model, IMPACT, is built from a decade of randomized controlled trials, grants, and iterations. Yet the design is a clear, straightforward workflow for nonclinicians to treat underlying determinants of health. In the school of engineering, designer Bethany Edwards created Lia, a flushable pregnancy test, which appears to be a simple paper product, the equivalent of 6 squares of toilet paper. Yet it incorporates demanding design criteria of being discreet, flushable, biodegradable, and accurate. Both designs now also have the outcome of being disruptive.
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